Job Alert : Customer Service Manager at WireMyCake

JOB DESCRIPTION WireMyCake ongoing recruitment for  suitable and qualified applicants to fill the position of Customer Service Manager. The Position is based in Nigeria.   Details: Job Summary: Provide excellent customer service and promote this culture throughout the organization. Increase customer satisfaction, loyalty and customers’ retention and meet their expectations. Maintain customer service standards, policies and procedures for the organization or department. Leverage IT and Develop ways to measure customer satisfaction, improve services, and turn customer complaints into opportunities. Job Responsibilities: Act as the first point for customers complains; resolving customer…

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